Projects


Supporting Your Project Pipeline

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Projects


Supporting Your Project Pipeline

Our team are here to HELP DELIVER youR NEXT PROJECT

We can support your business with projects and deployments of all sizes. From resource only requests or scheduling, through to a fully outsourced PMO solution, our team will work closely with you to ensure that every aspect of the deployment is planned, implemented and completed to your specific requirements.

Every project is different, so it’s vital that we give you a pricing structure that works best for each project’s specific requirements. Once we understand what you require we’ll build a commercial proposal that will be the most cost-effective based on your needs: per intervention, per hour, per day etc.

Project Pipeline


Delivering Results, On Time and on Budget

Project Pipeline


Delivering Results, On Time and on Budget

Planning.png

 

PLANNING

  • Hardware deployments – laptop, desktop, tablet,
    EPOS & smartphone
  • Software & firmware upgrades
  • OS migrations
  • Desk side support
  • Openings, closures & relocations
Initiation.png

 

INITIATION

  • Project scope
  • Project budgeting
  • Project management
  • Consultancy
Control.png

 

CONTROL

  • Scheduling
  • Booking resource
  • Writing technical scripts & working instructions
  • Completing pilots and test deployments
Management.png

 

MANAGEMENT

  • Engineer deployment & management
  • Customer relationship management
  • Reporting
  • Escalation management
Closure.png

 

CLOSURE

  • Revisits & mop-up locations
  • Wash-up
  • Project learnings documentation
  • Project sign-off

EPOS


EPOS


INFO

CHIP & PIN REFRESH
UK Retailer

Our customer needed to update their chip & pin devices to the latest contactless hardware.

Our engineers completed P2PE-compliant installations at over 300 retail locations throughout the UK.

Despite these installations taking place during normal business hours, disruption to the client was kept to an absolute minimum throughout the project.

IT Rollout


IT Rollout


INFO

CHIP & PIN REFRESH
UK Retailer

Our customer needed to update their chip & pin devices to the latest contactless hardware.

Our engineers completed P2PE-compliant installations at over 300 retail locations throughout the UK.

Despite these installations taking place during normal business hours, disruption to the client was kept to an absolute minimum throughout the project.

OS Migration


OS Migration


INFO

OS MIGRATION
UK Government Department

This customer was migrating all of their users, including both fixed-location users and remote users, from Windows XP to Windows 7.

Resource was required at all of the client’s office locations throughout the UK to complete a data back-up, migrate the user’s OS and then re-install the users profile and data.

This activity was successfully completed for more than 4,000 users in 30+ locations within a challenging 8-week period.

Installs, Moves And Changes


Installs, Moves And Changes


INFO

FIELD-BASED BREAKFIX ENGINEERS
Managed Service Provider

This customer has their own internal team of field engineers that cover the vast majority of day-to-day requirements.

However, on occasions where they have limited availability due to sickness, holidays, sudden volume spikes or unfavourable locations they will utilise our on-demand service to meet these challenges.

We provide them breakfix engineers on a same-day basis throughout most of the UK and on a next-day basis in Northern Ireland and the Scottish Highlands.

Decom & Recom


Decom & Recom


INFO

DECOM
UK Charity

xxx

xxx

xxx.