Viewing entries tagged
RESOURCE

Ensuring Quality

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Ensuring Quality

A resource supplier is only ever as good as its last job. This is why it’s imperative that we have the right people working on our behalf, representing both ourselves and our customers.

So how do we attract, verify and retain the best engineers?

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The 80/20 Split

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The 80/20 Split

Being able to flex up additional resource when you need it is a great tool to have in your locker. Using flex, it’s possible to manage resource spikes, perhaps caused by sickness, holidays or excess demand that wasn’t budgeted. The obvious advantages certainly outweigh the marginally more expensive per job price that on-demand will cost the business.

What if you could do the same but in reverse?

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Battling the Backlog

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Battling the Backlog

Backlog.

A simple word that sends chills down the spines of service managers everywhere. It’s an easy problem to create and a difficult one to eliminate. But it’s not just the direct costs of having a backlog that hurt, the indirect ones are just as damaging to a business.

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